Effective Date: October 23, 2025

At EnergyConnect (“we,” “our,” or “us”), your privacy is a top priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website https://energyconnect.online (“Website”) or use our services. By accessing or using our Website, you agree to the terms outlined below.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and other contact details you provide when contacting us or subscribing to newsletters.

• Non-Personal Information: IP address, browser type, device information, and usage patterns collected automatically through cookies and analytics tools.

• Payment Information: For any transactions, we may collect billing details, but this information is securely processed and not stored on our servers.

2. How We Use Your Information

We use the information collected to:

• Provide and improve our services, including energy consultations and solutions.

• Respond to inquiries and customer support requests.

• Send important updates, newsletters, and promotional materials (you may opt out at any time).

• Monitor and analyze website usage to enhance user experience and security.

3. Sharing Your Information

We do not sell or rent your personal information. We may share information only in the following cases:

• With trusted third-party service providers who assist us in operating our Website or delivering services.

• If required by law, legal process, or governmental regulations.

• To protect our rights, property, or safety, or the rights, property, and safety of others.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our Website. Cookies help us remember preferences, analyze trends, and improve functionality. You can disable cookies through your browser settings, but some features of the Website may not function properly.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Third-Party Links

Our Website may contain links to third-party websites. EnergyConnect is not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing personal information.

7. Children’s Privacy

Our Website is not intended for children under 13. We do not knowingly collect personal information from children. If we discover that a child has provided personal information, we will promptly delete it.

8. Your Privacy Rights

You may:

• Request access to your personal information.

• Request correction or deletion of your personal information.

• Opt-out of promotional communications at any time by contacting us at info@energyconnect.online.

9. Contact Us

If you have questions about this Privacy Policy or your personal information, you can contact us at:

EnergyConnect
Website: https://energyconnect.online
Phone: (888) 330-3841
Email: info@energyconnect.online